Contact

We’re here to help you and your pet. Choose the best way to reach us, or use the form below.

Shopping or product questions?
Email our team at hello@pawshepets.com.

Need help with an order?
Email support@pawshepets.com for shipping, delivery, returns, damaged items, or changes to an order. Please include your order number if you have it.

We usually reply within 1–2 business days, Monday through Friday. If you need to change or cancel an order, contact us as soon as possible; changes may not be possible once processing begins.